3CX is a feature rich unified communications system offering voice, video, live chat, and messaging in one platform, built for remote, hybrid, and office based teams. Matano IT Solutions designs, deploys, hosts, and supports 3CX for businesses of every size.
Request a Demo Start a Free TrialOne platform for every channel, trusted by more than 350,000 businesses worldwide. Delivered by 3CX, supported by Matano IT Solutions.
Real deployments, engineered end to end. Every system here has been built and run at call center scale.
Full PBX replacement with auto attendants, ring groups, voicemail to email, and mobile apps. Your office number, everywhere.
Queues, skill based routing, IVR, callbacks, wallboards, call recording, and manager tools like Listen In and Barge In. Fully integrated, with no add on licensing.
AI receptionists, call transcription and summaries, sentiment analysis, and AI powered analytics dashboards that show how your customers really feel.
Hosted by 3CX in the cloud, self hosted, or on premise. We design the right deployment and can migrate you between them as you grow.
Website live chat, WhatsApp, Facebook Messenger, and business SMS, answered by your team from one interface with full history.
Microsoft 365 and Teams, Salesforce, HubSpot, Zoho, Dynamics, and more. Caller ID lookup, click to call, and automatic call logging in your CRM.
The difference shows up in the parts that are hard to get right.
Heavily customized 3CX deployments, designed and operated end to end: full call centers with custom AI agents, advanced routing, and local presence dialing.
Number porting, SIP trunk selection, deployment, training, and ongoing support. One partner, accountable for the whole system.
Multi tenant hosting options make enterprise grade phones affordable for offices, restaurants, salons, and growing teams.
3CX licensing is based on simultaneous calls, not per user fees. We'll size it correctly so you don't pay for capacity you don't use.
The live chat on this site runs on 3CX. So does our phone system, our WhatsApp, and our business texting. Try any of them. That is the demo.
Test the full system yourself, or let us walk you through a live demo and answer your questions. No obligation.
Get Started With 3CXWeb conferencing is part of 3CX, not a separate product with its own bill. If you are running a phone system and a meeting platform as two line items, one of them is redundant.
Meetings run in the browser. You send a link, people click it, and they are in. No account, no download, no client asking to update itself five minutes before the call starts.
Every extension can start a meeting. There is no concept of buying a seat for each person who might need to run one, which is the assumption most meeting pricing is built on.
Registration pages, an attendee list, moderated question and answer, polls, and recording. Enough to run a real webinar rather than a large meeting with the cameras turned off.
Screen and document sharing, a shared whiteboard, chat alongside the call, remote assistance, and recording. Meetings can be scheduled or started on the spot from a call already in progress.
The same directory, the same client, the same apps. A call becomes a meeting without anyone hanging up and re sending a link from a different tool.
Meeting capacity scales with the license tier you are on. We size that against the meetings you actually hold rather than the largest number on a feature grid.
It is not a discount, it is a different pricing model. Zoom and the platforms like it charge per host, per month. Every additional person who needs to schedule or run a meeting is another recurring line item, so the bill grows with headcount whether or not those people meet often.
3CX licensing is based on simultaneous calls, and meetings come with it. Giving every member of staff the ability to host costs nothing extra, because there is no per person meter to add them to. A business paying for ten meeting hosts today is paying ten times for a capability it would otherwise already own.
We will not pretend the numbers are identical for everyone. Bring us your current invoice and we will tell you honestly what the difference looks like for your business, including the cases where it is not worth switching.
Usually not. 3CX works with standard SIP phones, so most existing hardware carries over. We check your models before quoting rather than assuming you need a full refresh, because that assumption is where a lot of quotes get their headline number.
On simultaneous calls rather than per user. A business where twenty people have phones but only six are ever on a call at once pays for the six. That is a meaningful difference from per seat pricing, and it is why we size it against your real call patterns instead of your headcount.
Yes. Porting is part of the deployment and is scheduled so there is no gap in service. We audit every number first, including ones sitting on forgotten accounts, because a number nobody remembers is a number that stops working.
Either, and you are not locked in. We design around your situation and can move between hosted and on premise later as the business changes.
Website live chat, WhatsApp, Facebook Messenger, and business texting, all answered from the same place as calls. The live chat on this website is 3CX, so you can try it before you buy it.
Licensing is the easy part. The value is in designing the routing, porting the numbers without downtime, integrating it with what you already run, and having someone accountable when something needs changing at short notice.
It can replace a standalone meeting subscription, and it sits alongside Teams rather than fighting it, since 3CX integrates with Microsoft 365. The question worth asking is whether you are paying separately for a meeting platform while already owning one. For a lot of businesses that is exactly what is happening.
No. Meetings open in the browser from a link. No account, no download, and nothing for them to install on a machine they may not be allowed to install software on, which matters when you are meeting people at larger companies.
Tell us how your phones work today and what is not working. We will tell you what a 3CX build would look like for you. No obligation.
Or use the chat bubble at the bottom right. It runs on 3CX, so it doubles as a demo.